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Shipping & Delivery

Zyphon products are software delivered over the internet. Nothing is physically shipped — this page explains how and when you get access to what you paid for.

Last updated August 15, 2026

1. Digital delivery only

Zyphon Solutions Private Limited sells software subscriptions and related digital services. There are no physical goods, no shipping charges, and no courier timelines — access is delivered electronically to your account.

2. When access is delivered

Access to a paid plan is provisioned to your account automatically when the payment provider confirms your payment — normally within minutes of a successful charge.

You use the product wherever you already sign in: the web app, desktop apps, or the CLI. Nothing extra is dispatched or installed by us.

3. If access has not arrived

If your plan is not active within 24 hours of a successful payment, email hello@zyphon.ai with the payment reference. We will either activate the plan or refund the charge in full under our Cancellation & Refunds policy — a paid-but-not-provisioned account is always our problem to fix, never yours.

4. International customers

Services are delivered over the internet worldwide. Prices, currency, and any applicable taxes are shown at checkout before you pay; Indian prices are shown inclusive of GST.